Titanium Plumbing & Heating

Titanium Plumbing demonstrates strong overall performance with particular strengths in professionalism, technical expertise, and project completion. Owner Rob and technicians (Bill, Eric, Bill Mac) consistently receive praise for punctuality, communication, knowledge, and thorough workmanship. Pricing is generally perceived as fair and competitive, though one significant complaint (John Holdefehr,... Read more

Titanium Plumbing demonstrates strong overall performance with particular strengths in professionalism, technical expertise, and project completion. Owner Rob and technicians (Bill, Eric, Bill Mac) consistently receive praise for punctuality, communication, knowledge, and thorough workmanship. Pricing is generally perceived as fair and competitive, though one significant complaint (John Holdefehr, Oct 2024) alleges excessive charges ($480 + $700 + $560 for a faucet replacement) and incomplete work, which substantially impacts the pricing dimension. Responsiveness issues appear in two older reviews (2016, 2015) regarding delayed callbacks and emergency availability claims, but recent reviews (2023-2024) show improved communication. The company maintains strong project completion rates with detailed follow-through on complex jobs. Read less