PlumEx Plumbing & Heating

The review set paints a deeply concerning picture of this contractor across nearly every dimension. Professionalism is the most heavily documented dimension and is severely damaged by repeated accounts of no-shows, unanswered calls, extreme lateness without apology, and in one case, a worker using racial slurs toward a customer. Project completion is similarly troubled, with multiple reviews descr... Read more

The review set paints a deeply concerning picture of this contractor across nearly every dimension. Professionalism is the most heavily documented dimension and is severely damaged by repeated accounts of no-shows, unanswered calls, extreme lateness without apology, and in one case, a worker using racial slurs toward a customer. Project completion is similarly troubled, with multiple reviews describing abandoned follow-through, unrepaired damage, work done without permits, and jobs left without explanation. Experience scores slightly higher due to a few positive reviews noting competent troubleshooting and successful installations, but is undercut by one reviewer noting a misidentification of radiator type. Pricing data is sparse, with only minor references to value, limiting confidence in that dimension. Read less