Plumbing Wizard

Bryan consistently receives strong praise for his technical skill, honesty, fair pricing, and professionalism across a large number of reviews spanning nearly a decade. Multiple reviewers highlight his ability to solve problems that other plumbers could not, his transparency about pricing, and his willingness to go above and beyond — including not charging for a service call where no billable fi... Read more

Bryan consistently receives strong praise for his technical skill, honesty, fair pricing, and professionalism across a large number of reviews spanning nearly a decade. Multiple reviewers highlight his ability to solve problems that other plumbers could not, his transparency about pricing, and his willingness to go above and beyond — including not charging for a service call where no billable fix was performed. However, three negative reviews (ratings of 1–2 stars) specifically cite the phone/scheduling staff as rude, unprofessional, and unreliable, with one reviewer describing being rescheduled six times before giving up. These complaints are a meaningful drag on the professionalism score, as they represent a consistent pattern of front-office failure rather than isolated incidents. Project completion scores well overall, but the scheduling failures described in negative reviews indicate a real risk of jobs not being honored on time. Read less