Nebbia Bros

The recent review of Nebbia Bros conveys a highly negative sentiment. The reviewer expresses dissatisfaction with the service provided, particularly in regard to the handling of a repair issue and customer service. They highlight a lack of accountability and quality in the work performed, concluding with a strong recommendation to avoid the company due to their perceived poor business practices. ... Read more

The recent review of Nebbia Bros conveys a highly negative sentiment. The reviewer expresses dissatisfaction with the service provided, particularly in regard to the handling of a repair issue and customer service. They highlight a lack of accountability and quality in the work performed, concluding with a strong recommendation to avoid the company due to their perceived poor business practices. In-depth sentiment analysis reveals several critical points. The customer reported a recurrence of an issue with a repair conducted three months prior, indicating concerns about the quality and dependability of the service. When addressing the problem, the owner was perceived as dismissive and unprofessional, prioritizing profit over customer satisfaction by insisting on a fee for revisiting the previously resolved issue. This insured a breakdown in communication, leading to a confrontation that left the customer feeling unheard and frustrated. The sentiment expressed by the reviewer reflects a significant disappointment with both the quality of work and the customer service experience at Nebbia Bros, suggesting that others may share similar concerns based on their own experiences. Therefore, the overall impression derived from this review points towards serious issues that might deter potential customers from engaging with the company. Read less