Masco Heating & Cooling

All three reviews describe severe failures across professionalism, pricing, and project completion. Customers report being overcharged dramatically (quoted $75 but charged $600; charged $1,487 for failed service; quoted free estimate then charged for service call), deceptive business practices (refusing written estimates, harassing customers over pricing), and complete failure to deliver promised ... Read more

All three reviews describe severe failures across professionalism, pricing, and project completion. Customers report being overcharged dramatically (quoted $75 but charged $600; charged $1,487 for failed service; quoted free estimate then charged for service call), deceptive business practices (refusing written estimates, harassing customers over pricing), and complete failure to deliver promised services (A/C unit remained broken after $1,487 charge; plumber had fraud warrants). No positive mentions of workmanship or technical skill were found. The contractor failed to honor callbacks and refund requests. WW Score cannot be calculated due to insufficient positive data and the severity of documented misconduct. Read less