Indoor Expert Heating and Cooling

Reviews for Indoor Expert Heating and Cooling indicate a strongly negative sentiment, with customers expressing frustration over unexpected costs, poor communication, and unfulfilled commitments. The experience reported by the customer suggests dissatisfaction with the service provided and a reluctance to recommend the company to others. In the provided review, a recurring concern is the issue of... Read more

Reviews for Indoor Expert Heating and Cooling indicate a strongly negative sentiment, with customers expressing frustration over unexpected costs, poor communication, and unfulfilled commitments. The experience reported by the customer suggests dissatisfaction with the service provided and a reluctance to recommend the company to others. In the provided review, a recurring concern is the issue of transparency in pricing, as the customer felt overcharged compared to the initial quote. There is also significant dissatisfaction regarding communication; the customer reported difficulty in reaching Malek, both via phone and text, and his tendency to push back appointments without follow-up. This has led to an overall poor experience for the customer, culminating in a strong aversion to recommending the company. Common findings in the review point to critical issues such as lack of reliability in appointment management, poor communication skills, and dissatisfaction with pricing integrity. These factors contribute significantly to the customer's negative perception of Indoor Expert Heating and Cooling, suggesting a need for improvement in both customer service and operational transparency. Read less