Garthwaite Contractors Plumbing & Heating

Garthwaite Plumbing shows strong technical expertise and generally fair pricing, but is significantly undermined by serious project completion and professionalism failures documented in a detailed 2021 complaint. The negative review describes incomplete repairs, unresponsiveness for 2 months, wrong equipment delivered (8-year vs. 10-year water heater), and poor follow-through on damage caused duri... Read more

Garthwaite Plumbing shows strong technical expertise and generally fair pricing, but is significantly undermined by serious project completion and professionalism failures documented in a detailed 2021 complaint. The negative review describes incomplete repairs, unresponsiveness for 2 months, wrong equipment delivered (8-year vs. 10-year water heater), and poor follow-through on damage caused during installation. Five positive reviews from 2013–2020 praise professionalism, timeliness, and work quality, but the recent complaint suggests a decline in service standards or accountability. The stark contrast between glowing older reviews and the recent detailed complaint raises concerns about consistency and reliability. Read less