City Plumbers NJ

The reviews for City Plumbers NJ reflect a troubling pattern of negative experiences from a significant number of customers.Communication Issues: A recurring theme in the reviews is inadequate communication from the company. Multiple customers noted that estimates were either not provided at all or were significantly delayed. Instances of customers waiting for quotes that never came add to the fru... Read more

The reviews for City Plumbers NJ reflect a troubling pattern of negative experiences from a significant number of customers.Communication Issues: A recurring theme in the reviews is inadequate communication from the company. Multiple customers noted that estimates were either not provided at all or were significantly delayed. Instances of customers waiting for quotes that never came add to the frustration, suggesting a lack of follow-up and professionalism on the part of City Plumbers.Unclear Pricing Practices: Another major concern is the inconsistency and perceived dishonesty in pricing. Several reviews mentioned that the final cost of services far exceeded the quoted price. For instance, one customer reported being quoted between $190-$250 but was charged $250 after the job was completed, raising transparency issues about the company's pricing practices. Additionally, another experience involved a plumber changing the cost on the spot after being confronted with an earlier price. This has left customers feeling manipulated and distrustful.Quality of Workmanship: There are mixed reviews regarding the actual quality of the plumbing service. While some customers expressed satisfaction with the efficiency and effectiveness of the technicians, others reported severe issues such as a burst pipe caused during service, highlighting potential incompetencies or lack of proper training among the workers. There are complaints about subcontractors lacking proper licensing and insurance, which raises significant safety and liability concerns.Customer Service Experience: The overall sentiment surrounding customer service is overwhelmingly negative. Reports of technicians lacking professionalism Read less