Black Dog Plumbing, Heating & AC

Black Dog Plumbing, Heating & AC showcases a mixed sentiment in the recent reviews, with numerous customers praising their promptness, professionalism, and skill, while a significant minority express serious dissatisfaction with the service and communication issues. Many customers commend the responsiveness of the staff and the effectiveness of the repairs, highlighting the technicians' competence... Read more

Black Dog Plumbing, Heating & AC showcases a mixed sentiment in the recent reviews, with numerous customers praising their promptness, professionalism, and skill, while a significant minority express serious dissatisfaction with the service and communication issues. Many customers commend the responsiveness of the staff and the effectiveness of the repairs, highlighting the technicians' competence. However, contrasting reviews reveal frustrations stemming from poor follow-up, unfulfilled promises regarding estimates, and dissatisfaction with contractual fulfillment, suggesting a troubling inconsistency in the customer experience. Overall, while many customers recommend the company for emergency plumbing needs, the negative feedback, particularly regarding service reliability and warranty adherence, raises concerns about the overall trustworthiness of the business. Read less