Advanced Professional

Advanced Professionals receives overwhelmingly negative reviews across nearly all dimensions. Professionalism is severely damaged by multiple accounts of no-shows, unanswered callbacks, and a carbon monoxide emergency being completely ignored for an entire day. Pricing is a consistent complaint, with customers describing charges as excessive, misleading, and not reflective of the work actually per... Read more

Advanced Professionals receives overwhelmingly negative reviews across nearly all dimensions. Professionalism is severely damaged by multiple accounts of no-shows, unanswered callbacks, and a carbon monoxide emergency being completely ignored for an entire day. Pricing is a consistent complaint, with customers describing charges as excessive, misleading, and not reflective of the work actually performed. Project completion is a critical failure point — multiple reviews describe work that was incomplete, abandoned, or ineffective, including a boiler pilot that failed within hours and wall repairs that were promised but never scheduled. The only positive signals come from two older reviews (2014 and 2017) praising specific technicians for skill and politeness, which prevents the experience and professionalism scores from bottoming out entirely, but these are heavily outweighed by the volume of negative accounts. Read less