Acqua Pure Plumbing & Heating

Every single review is a 1-star complaint, painting a deeply consistent and alarming picture of this contractor. Professionalism is rated near zero due to repeated reports of blocking customers' phones, refusing to return calls, demanding payment before diagnosing problems, and failing to show up on time. Pricing scores are extremely poor, with multiple reviewers explicitly calling the contractor ... Read more

Every single review is a 1-star complaint, painting a deeply consistent and alarming picture of this contractor. Professionalism is rated near zero due to repeated reports of blocking customers' phones, refusing to return calls, demanding payment before diagnosing problems, and failing to show up on time. Pricing scores are extremely poor, with multiple reviewers explicitly calling the contractor 'overly expensive' and describing charges for work never completed or problems never resolved. Project completion is the most damning dimension — across all six reviews, jobs were either abandoned, left incomplete, or caused new damage that was never remedied. Experience is also rated very low, with one reviewer explicitly calling Mour 'an apprentice at best' and another noting that a real professional identified a simple thermostat issue after Mour misdiagnosed and ordered hundreds of dollars in unnecessary parts. Read less