Tompkins Plumbing and Heating

The review reflects a significant concern regarding the customer service aspect of Tompkins Plumbing and Heating. The repeated hanging up by the receptionist signals a lack of professionalism and suggests poor communication skills within the company's front office. This experience is likely to impact potential customers' trust and satisfaction negatively. The reviewer's advice to seek alternatives... Read more

The review reflects a significant concern regarding the customer service aspect of Tompkins Plumbing and Heating. The repeated hanging up by the receptionist signals a lack of professionalism and suggests poor communication skills within the company's front office. This experience is likely to impact potential customers' trust and satisfaction negatively. The reviewer's advice to seek alternatives emphasizes a critical sentiment that could deter prospective clients from engaging with the company. Overall, the feedback indicates a pressing need for improvement in customer service practices to enhance the overall reputation of the company. Read less