Public Sewer Service

This contractor has a deeply polarized review profile: two strongly positive reviews praise detailed communication, on-time delivery, and high-quality workmanship, while three negative reviews raise serious concerns about pricing transparency, failure to back up completed work, and misleading service charges. The pricing dimension is the weakest area, with multiple reviewers explicitly calling out... Read more

This contractor has a deeply polarized review profile: two strongly positive reviews praise detailed communication, on-time delivery, and high-quality workmanship, while three negative reviews raise serious concerns about pricing transparency, failure to back up completed work, and misleading service charges. The pricing dimension is the weakest area, with multiple reviewers explicitly calling out hidden after-hours fees, inflated quotes, and a camera inspection described as a scam. Project completion is mixed — one reviewer had a sewer backup recur within 10 days and was told they would need to pay again, which is a significant red flag for follow-through. Professionalism scores are dragged down by a failure to return a customer's call and a technician who could not answer basic questions about parts being installed. The two positive reviews are detailed and credible, but they are outnumbered and outweighed by the pattern of complaints across the negative reviews. Read less