K & G Plumbing & Heating

The reviews for K & G Plumbing & Heating reflect a deeply negative customer sentiment, primarily centered around poor communication and inadequate customer service. Customers express frustration over unanswered calls during critical times, leading to missed opportunities and a lack of support. Even after investing significant amounts in services and a preferred customer agreement, clients reported... Read more

The reviews for K & G Plumbing & Heating reflect a deeply negative customer sentiment, primarily centered around poor communication and inadequate customer service. Customers express frustration over unanswered calls during critical times, leading to missed opportunities and a lack of support. Even after investing significant amounts in services and a preferred customer agreement, clients reported feeling undervalued and dismissed, particularly in their attempts to resolve service issues. The perceived combative behavior of management further exacerbates customer dissatisfaction, leading to a strong sense of disillusionment and a determination to discontinue their business relationship with the company. Read less