Bogush

Bogush Plumbing has a deeply polarized review profile, with enthusiastic praise from some customers and serious, detailed complaints from others. Professionalism is the most frequently mentioned dimension and is dragged down significantly by multiple accounts of rude staff, technicians with bad attitudes, employees hanging up on customers, and a supervisor who became hostile when challenged. Prici... Read more

Bogush Plumbing has a deeply polarized review profile, with enthusiastic praise from some customers and serious, detailed complaints from others. Professionalism is the most frequently mentioned dimension and is dragged down significantly by multiple accounts of rude staff, technicians with bad attitudes, employees hanging up on customers, and a supervisor who became hostile when challenged. Pricing is the weakest dimension, with numerous explicit complaints about price-switching after quotes, hidden charges, excessive hourly billing, and charges that reviewers described as outright fraudulent or grossly disproportionate to the work performed. Project completion scores moderately because several reviewers praised completed work, but this is offset by accounts of abandoned or incomplete jobs, failed first attempts requiring multiple return visits, and work that caused new damage such as a flooded basement. Experience scores in the middle range, as some technicians like Greg received genuine praise for skill and knowledge, while others were described as incompetent, inexperienced, or unable to complete basic repairs without multiple failed attempts. Read less