Zeek Plumbing & Mechanical

Overall, the sentiment surrounding Zeek Plumbing & Mechanical is strongly positive, with frequent mentions of customer satisfaction regarding the quality of service provided. Common themes that emerge from the reviews include:Professionalism and Expertise: A majority of customers commend the technicians, particularly individuals like Tim, Brandon, and Steve, for their professionalism and technical... Read more

Overall, the sentiment surrounding Zeek Plumbing & Mechanical is strongly positive, with frequent mentions of customer satisfaction regarding the quality of service provided. Common themes that emerge from the reviews include:Professionalism and Expertise: A majority of customers commend the technicians, particularly individuals like Tim, Brandon, and Steve, for their professionalism and technical prowess. Customers appreciate the clear explanations of work performed and the ability to address complex plumbing issues. This aspect seems to set Zeek apart from other plumbing services, particularly in their capability to assist with warranty-related concerns.Promptness and Responsiveness: Many reviews highlight the quick response times, with several customers noting that Zeek Plumbing was able to schedule service appointments quickly and arrive on time. The proactive communication from staff, including follow-up calls to ensure satisfaction, is also praised, building a sense of reliability in the service.Competitive Pricing: The pricing structure is positively received, with many customers acknowledging that Zeek Plumbing offers fair and reasonable rates. A common sentiment is that their services provide good value compared to other plumbers, who may charge excessively for similar work.Customer Service: Customer service emerges as a highlighted strength, with numerous reviews emphasizing the friendly demeanor of the staff. Many mentioned feeling respected and valued, which contributed to repeat business.Occasional Communication Issues: Despite the overwhelmingly positive feedback, there are mentions of communication lapses, with a few customers experiencing delays in receiving estimates or being stood up for scheduled appointments. These instances of unresponsiveness could point to areas for improvement within the company Read less