Woolley Home Solutions

Woolley Home Solutions shows significant inconsistency across dimensions. While technicians demonstrate solid technical skill and workmanship (78/100), the company is severely hampered by aggressive pricing practices, poor responsiveness, and incomplete project follow-through. Professionalism scores are dragged down by delayed callbacks, refusal to service non-contract customers during emergencies... Read more

Woolley Home Solutions shows significant inconsistency across dimensions. While technicians demonstrate solid technical skill and workmanship (78/100), the company is severely hampered by aggressive pricing practices, poor responsiveness, and incomplete project follow-through. Professionalism scores are dragged down by delayed callbacks, refusal to service non-contract customers during emergencies, and argumentative service managers. Pricing emerges as the most critical weakness (28/100), with multiple reviews documenting systematic price gouging on parts (markups of 200-300%), hidden service fees, and coercive sales tactics. Project completion issues include abandoned work, delayed callbacks, and failure to honor service commitments. Read less