Total Plumbing Heating & Drain Cleaning

Total Plumbing shows strong technical competence and competitive pricing, but professionalism and project completion are significantly undermined by recurring communication failures and customer service issues. Multiple recent reviews (2024-2025) praise work quality and affordability, yet older and recent reviews alike document poor responsiveness, missed callbacks, scheduling mishaps, and unprofe... Read more

Total Plumbing shows strong technical competence and competitive pricing, but professionalism and project completion are significantly undermined by recurring communication failures and customer service issues. Multiple recent reviews (2024-2025) praise work quality and affordability, yet older and recent reviews alike document poor responsiveness, missed callbacks, scheduling mishaps, and unprofessional conduct by owner Mike. While the company excels at skilled workmanship and fair pricing, inconsistent follow-through and communication problems create a pattern of unreliability that prevents a higher overall score. Read less