Racso Plumbing and Heating

The reviews for Racso Plumbing and Heating reveal a solid reputation within the service industry, with multiple instances of customers expressing immense satisfaction with their experiences. Many reviewers specifically mentioned Oscar's expertise, professionalism, and ability to address issues that previous contractors failed to resolve. Consumers have noted that the estimates provided were often ... Read more

The reviews for Racso Plumbing and Heating reveal a solid reputation within the service industry, with multiple instances of customers expressing immense satisfaction with their experiences. Many reviewers specifically mentioned Oscar's expertise, professionalism, and ability to address issues that previous contractors failed to resolve. Consumers have noted that the estimates provided were often fair and sometimes among the lowest received, which enhanced their trust and likelihood to use Racso for future services. Several reviewers highlighted Oscar's attentiveness to safety and cleanliness, as he would arrive wearing appropriate protective gear and keep the work area tidy, which is appreciated by customers who value their home environment. The quality of communication was generally regarded as strong, particularly in terms of initial responsiveness and follow-ups during the service appointment. On the downside, several reports expressed frustration regarding scheduling issues: customers experienced delays without communication or appointment cancellations that weren't properly conveyed. One negative review even described an experience of unprofessional behavior with missed appointments and unclear communication from staff. Among findings, many customers reiterated their intentions to continue using Racso for their future plumbing and HVAC needs, indicating a strong likelihood of repeat business stemming from their satisfaction. Overall, Racso Plumbing and Heating appears to maintain a higher-than-average standard in customer service with room for improvement in their logistical and communication aspects. Read less