Lesco Plumbing, Heating & Cooling

Lesco demonstrates strong overall performance with particular strengths in professionalism (87.5) and technical expertise (85.7). The company excels at responsiveness, communication, and skilled workmanship across most reviews. However, pricing receives a lower score (78.3) due to concerns about service call fees and some customers noting higher costs relative to competitors, though most acknowled... Read more

Lesco demonstrates strong overall performance with particular strengths in professionalism (87.5) and technical expertise (85.7). The company excels at responsiveness, communication, and skilled workmanship across most reviews. However, pricing receives a lower score (78.3) due to concerns about service call fees and some customers noting higher costs relative to competitors, though most acknowledge fair value. Project completion shows moderate strength (81.2) with generally positive outcomes, though three significant negative reviews detail serious failures in diagnosis, follow-through, and accountability that substantially impact this dimension. The WW Score of 82.1 reflects a reliable contractor with notable strengths offset by critical service failures in a minority of cases. Read less