J & C Plumbing, Heating & Home Improvement

The reviews showcase a mix of positive and negative experiences with J & C Plumbing, Heating & Home Improvement, particularly regarding the owner, Steve Iafrate. Positive sentiments dominate the reviews related to plumbing tasks, with multiple customers appreciating his timely response, efficiency, and fair pricing. Several reviewers highlight a strong level of satisfaction with Steve's plumbing w... Read more

The reviews showcase a mix of positive and negative experiences with J & C Plumbing, Heating & Home Improvement, particularly regarding the owner, Steve Iafrate. Positive sentiments dominate the reviews related to plumbing tasks, with multiple customers appreciating his timely response, efficiency, and fair pricing. Several reviewers highlight a strong level of satisfaction with Steve's plumbing work, declaring him reliable and responsive, especially in emergency situations. However, the negative review shifts the narrative significantly, focusing on a poor renovation experience. This review exhibits strong discontent, criticizing the quality of work and material substitution, as well as communication issues that led to frustration. The reviewer expressed disappointment over Steve's lack of professionalism when questioned about the issues, leaving a stark impression of unprofessional behavior that contradicted the positive impressions shared by others. Common findings indicate that while J & C Plumbing seems to excel in standard plumbing services, significant concerns arise from renovation projects, underlining a potential inconsistency in service quality. The overall sentiment is supportive of the plumbing services provided, yet the experiences highlighted in the negative review suggest that future clients should approach renovation services with caution. Read less