DMC Plumbing & Heating

DMC Plumbing & Heating shows a mixed performance profile with significant polarization in customer experiences. Professionalism scores relatively well (72.5) with many customers praising punctuality, courtesy, and communication from field staff and office personnel. However, project completion is notably weaker (62.0), with multiple documented cases of missed appointments, incomplete work, unrespo... Read more

DMC Plumbing & Heating shows a mixed performance profile with significant polarization in customer experiences. Professionalism scores relatively well (72.5) with many customers praising punctuality, courtesy, and communication from field staff and office personnel. However, project completion is notably weaker (62.0), with multiple documented cases of missed appointments, incomplete work, unresponsive follow-up, and delayed service delivery—particularly among home warranty claims. Pricing concerns (65.0) emerge consistently, with customers reporting unexpectedly high bills, aggressive upselling, and lack of transparency on material sourcing. Technical experience (70.0) is inconsistent: some reviews highlight skilled diagnostics and quality workmanship, while others describe misdiagnosis, unnecessary recommendations, and inexperienced technicians requiring supervisor guidance. Read less