Continental Plumbers

Continental Plumbing receives strong and consistent praise for professionalism, punctuality, and friendly staff across a large number of reviews, which anchors the score positively. However, several detailed 1-star reviews raise serious concerns: one customer describes a misdiagnosed sewer line collapse resulting in over $3,000 in charges and an unresolved problem, another describes a broken snake... Read more

Continental Plumbing receives strong and consistent praise for professionalism, punctuality, and friendly staff across a large number of reviews, which anchors the score positively. However, several detailed 1-star reviews raise serious concerns: one customer describes a misdiagnosed sewer line collapse resulting in over $3,000 in charges and an unresolved problem, another describes a broken snake left in a pipe and poor workmanship, and a third describes hidden charges and a rude staff member. Pricing is a mixed dimension — multiple reviewers praise reasonable or competitive pricing, but at least two reviews explicitly describe overcharging, surprise fees, and mid-job price increases. Project completion is the most penalized dimension due to credible accounts of jobs left incomplete, incorrect diagnoses, and failure to follow through on resolutions. The score reflects a contractor with genuine strengths in customer-facing professionalism but meaningful and documented quality-control and pricing-integrity failures. Read less