Overview of Company Customer Sentiment Analysis in January
The reviews for C Freitas Plumbing reflect a strong dissatisfaction among customers, highlighting severe issues related to poor workmanship, lack of reliability, and mishandling of projects. Multiple reviewers emphasize their frustrations regarding missed appointments, inadequate service delivery, and the resulting damage caused by the company's work, leading to a loss of trust and growing anger t... Read more
The reviews for C Freitas Plumbing reflect a strong dissatisfaction among customers, highlighting severe issues related to poor workmanship, lack of reliability, and mishandling of projects. Multiple reviewers emphasize their frustrations regarding missed appointments, inadequate service delivery, and the resulting damage caused by the company's work, leading to a loss of trust and growing anger towards the business. The sentiment conveyed is overwhelmingly negative, with a clear recommendation to avoid the company. Read less
Overview of Company Customer Sentiment Analysis in January
The feedback shared by customers regarding C Freitas Plumbing presents a concerning picture of their service standards. Key themes from the reviews indicate a pattern of unfulfilled commitments, where the company fails to arrive at scheduled times, indicating issues with reliability and professionalism. The references to severe flaws in workmanship, such as leaking pipes and improper installations... Read more
The feedback shared by customers regarding C Freitas Plumbing presents a concerning picture of their service standards. Key themes from the reviews indicate a pattern of unfulfilled commitments, where the company fails to arrive at scheduled times, indicating issues with reliability and professionalism. The references to severe flaws in workmanship, such as leaking pipes and improper installations, highlight a lack of expertise and attention to detail, which has resulted in significant negative consequences, including water damage to properties. Additionally, the frustration felt by customers is compounded by the difficulty in obtaining refunds or resolving disputes, suggesting inadequate customer service and communication. The common emergence of terms like "horrible work," "poor service," and "avoid" underscores a strong sentiment of discontent. Overall, customers express a deep mistrust and disappointment, leading many to reconsider their associations with C Freitas Plumbing and seek alternatives. This negative sentiment, marked by recommendations to steer clear of the company, points to a critical need for improvement in both service quality and customer engagement. Read less