18th Ave Plumbing Heating and Cooling

This contractor's reviews paint a consistently negative picture across nearly all dimensions. Professionalism is severely damaged by multiple appointment cancellations, a truck breakdown causing significant delays, and a failure to disclose hourly rates upfront — a complaint raised independently by two separate reviewers. Pricing is a major pain point: hidden rates of $200/hour were revealed onl... Read more

This contractor's reviews paint a consistently negative picture across nearly all dimensions. Professionalism is severely damaged by multiple appointment cancellations, a truck breakdown causing significant delays, and a failure to disclose hourly rates upfront — a complaint raised independently by two separate reviewers. Pricing is a major pain point: hidden rates of $200/hour were revealed only after work was completed, tax was forgotten and charged as an afterthought, and one customer paid over $500 for three washers with one faucet still leaking. Project completion is poor, with at least two instances of work left unfinished or ineffective, and one customer reporting the same problem recurring weeks later. The single positive review praising fast and professional furnace installation provides a small upward signal on experience, but it is outweighed by the volume of negative technical outcomes described in the other reviews. Read less