Queen B Plumbing Heating & Cooling

Queen B Plumbing & HVAC demonstrates strong technical competence and professionalism across the majority of reviews, with technicians like Tony and Bob consistently praised for knowledge, courtesy, and timeliness. Brenda, the owner, is frequently highlighted for responsiveness and personal attention, which drives positive sentiment in professionalism. However, the 1-star review from July 2024 is a... Read more

Queen B Plumbing & HVAC demonstrates strong technical competence and professionalism across the majority of reviews, with technicians like Tony and Bob consistently praised for knowledge, courtesy, and timeliness. Brenda, the owner, is frequently highlighted for responsiveness and personal attention, which drives positive sentiment in professionalism. However, the 1-star review from July 2024 is a significant and detailed negative data point, describing a complete breakdown in follow-through and communication after payment — directly impacting both professionalism and project completion scores. Pricing feedback is limited but generally positive, with one reviewer noting the company was not the cheapest while another praised honest, non-exploitative pricing. The recency of the negative review (2024) and its specificity weigh meaningfully against the otherwise strong older review base. Read less