Overview of Company Customer Sentiment Analysis in January
The reviews for Next Level Contractors reveal a overwhelmingly negative sentiment, with multiple customers expressing frustrations regarding dishonest practices, incomplete work, and unresponsiveness. Many reviewers describe experiences of being scammed, stating that deposits were taken without fulfillment of services and promising follow-ups turned into ghosting. The recurring mention of a lack o... Read more
The reviews for Next Level Contractors reveal a overwhelmingly negative sentiment, with multiple customers expressing frustrations regarding dishonest practices, incomplete work, and unresponsiveness. Many reviewers describe experiences of being scammed, stating that deposits were taken without fulfillment of services and promising follow-ups turned into ghosting. The recurring mention of a lack of integrity, alongside multiple complaints filed with consumer protection agencies, highlights a significant lack of trust and dissatisfaction from customers. Overall, the sentiment directs potential clients to exercise caution and consider alternative service providers. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews collectively paint a grim picture of customer experiences with Next Level Contractors, especially under the management of Jae Duncan. Key themes emerge from the feedback, highlighting severe trust issues and operational failures:Fraudulent Practices: A significant number of reviews characterize Jae Duncan as a "scam artist." Customers express feelings of being robbed, as they mention p... Read more
The reviews collectively paint a grim picture of customer experiences with Next Level Contractors, especially under the management of Jae Duncan. Key themes emerge from the feedback, highlighting severe trust issues and operational failures:Fraudulent Practices: A significant number of reviews characterize Jae Duncan as a "scam artist." Customers express feelings of being robbed, as they mention paying deposits for services that are never completed. This consistent claim points to an alarming trend of dishonest behavior.Poor Work Quality: Multiple reviewers indicate dissatisfaction with the quality of the work done. Complaints are specific, such as leaving old equipment behind and improperly handling installation tasks. This has led many customers to seek out other contractors to fix the shoddy work performed.Communication Issues: A common frustration across the reviews is Jae's lack of communication. Customers report being unable to reach him after initial interactions, with some noting that he only answers calls when using a different number, suggesting a deliberate attempt to avoid accountability.Regulatory Complaints: The alarming number of complaints filed with the Better Business Bureau and references to investigations from other platforms indicate a pattern of consumer dissatisfaction and suggest that there may be legitimate grounds for further regulatory scrutiny.Negative Reputation: Repeated warnings and the advice to "stay away" indicate a significant concern among past clients about the company's reputation, suggesting that public perception is heavily influenced by negative experiences. Overall, the sentiment analysis strongly advises potential clients to proceed with extreme caution when considering services from Next Level Contractors, as numerous red flags have been raised by previous customers. Read less
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