Mandell Plumbing & Heating

Mandell Plumbing demonstrates strong professionalism and technical expertise, with consistent praise for punctuality, communication, and workmanship quality. However, pricing emerges as a significant weakness, with multiple explicit complaints about overcharging, hidden fees, and labor costs that appear inflated relative to industry standards. Project completion shows mixed results, with several n... Read more

Mandell Plumbing demonstrates strong professionalism and technical expertise, with consistent praise for punctuality, communication, and workmanship quality. However, pricing emerges as a significant weakness, with multiple explicit complaints about overcharging, hidden fees, and labor costs that appear inflated relative to industry standards. Project completion shows mixed results, with several negative reviews citing incomplete work, poor job sequencing, and unresolved issues requiring callbacks to competitors. The company's responsiveness and reliability are generally strong, but customer service failures—particularly documented instances of rude behavior and dismissiveness toward complaints—undermine overall trustworthiness. Read less