King George Plumbing

The reviews indicate a split sentiment around King George Plumbing's services, reflecting both commendable attributes and substantial weaknesses. On the positive side, many reviewers appreciated the quick response times, particularly in emergency situations involving heating and cooling failures. Several customers noted the courteous and professional demeanor of the technicians, praising their e... Read more

The reviews indicate a split sentiment around King George Plumbing's services, reflecting both commendable attributes and substantial weaknesses. On the positive side, many reviewers appreciated the quick response times, particularly in emergency situations involving heating and cooling failures. Several customers noted the courteous and professional demeanor of the technicians, praising their efficiency in resolving issues. Specific mentions of technicians being on time and completing work promptly were common, reinforcing the idea that the company values punctuality and customer satisfaction. Conversely, negative experiences dramatically overshadowed these positive reviews for some customers. Complaints regarding HVAC installations stood out, particularly concerning miscommunication and installation quality. Customers expressed frustration with being promised specific services, only to discover disparities between the contract and the work performed. For instance, clients reported being misled about equipment used (e.g., receiving a lower-grade air handler than specified in contracts) and the lack of essential components like drip pans during installations. Several customers also voiced concerns about follow-ups and accountability after issues arose, detailing difficulties in getting resolutions or responses from management, particularly from the owner. This has led to lingering problems that remained unresolved for extended periods, creating a sense of distrust toward the company. Additionally, mentions of dishonesty regarding estimates and subsequent costs (e.g., permits) further tarnished the company Read less