Ken

Overall, Ken's Plumbing has received a mixed bag of reviews within the last month, showcasing both exceptional service and significant issues. Many customers praised the professionalism, punctuality, and effective solutions provided by the technicians, particularly highlighting Barbara's support in the office. Experiences of quick response times in emergencies and fair pricing were frequently ment... Read more

Overall, Ken's Plumbing has received a mixed bag of reviews within the last month, showcasing both exceptional service and significant issues. Many customers praised the professionalism, punctuality, and effective solutions provided by the technicians, particularly highlighting Barbara's support in the office. Experiences of quick response times in emergencies and fair pricing were frequently mentioned. However, some reviews also pointed out serious misdiagnosis and lack of communication, leading to costly repairs. Despite a high number of positive interactions, there were notable frustrations regarding unprofessional behavior and billing disputes, particularly with a technician named Adam. The sentiment is thus a blend of strong praise for specific staff and services, juxtaposed against concerns about reliability and communication. Read less