Goldstein Plumbing and Heating

1.3 /5 (4 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The recent reviews for Goldstein Plumbing and Heating reveal a strong negative sentiment among customers, primarily due to poor service experiences. Many reviewers express frustration with the technician's lack of communication, inadequate repairs, and unprofessional behavior, including hanging up during calls and leaving a mess after work. A significant concern is the damage caused to plumbing sy... Read more

Services Offered Verified by Business

Drain repair
Plumbing inspection
Plumbing repair

Business Details

Workman Score

  • Price-friendly
    40%
  • Professionalism
    20%
  • Experience
    30%
  • Completion
    20%

Overview of Company Customer Sentiment Analysis in January

The reviews collectively highlight several key issues with Goldstein Plumbing and Heating. A recurrent theme is the poor reliability of the service provided; multiple customers report technicians failing to adhere to scheduled appointments, showing up late, or not showing up at all. The lack of accountability is also a prominent concern, as evidenced by one customer who described a technician inco... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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