Curcio Plumbing & Heating Inc

The reviews for Curcio Plumbing & Heating Inc present a bifurcated viewpoint:Positive Experiences: A significant number of customers reported positive encounters with the company, appreciating the technicians' professionalism, prompt service, and affordable pricing. Happy customers emphasized the thoroughness and effectiveness of the work done, especially in emergency situations. For instance, sev... Read more

The reviews for Curcio Plumbing & Heating Inc present a bifurcated viewpoint:Positive Experiences: A significant number of customers reported positive encounters with the company, appreciating the technicians' professionalism, prompt service, and affordable pricing. Happy customers emphasized the thoroughness and effectiveness of the work done, especially in emergency situations. For instance, several reviews noted that technicians worked quickly and solved complex problems without resorting to extensive invasive procedures, making customers feel grateful for the cost-effective and efficient service received.Negative Feedback on Customer Service: Conversely, many reviews indicated a troubling pattern of customer service issues, particularly concerning emergency response. Several customers noted that attempts to communicate with the management were met with rudeness and a lack of follow-through. Complaints about unreturned calls and unresolved issues, including legitimate grievances about faulty installations or lack of communication after the service was rendered, paint a stark contrast to the positive technician experiences. A recurring theme among dissatisfied customers involved feeling dismissed or undervalued when addressing their issues.Inconsistencies in Service Quality: Although some customers reported satisfaction with their repairs and noted that they would continue to use Curcio Plumbing, negative reviews frequently cited horror stories involving unresolved plumbing problems after service calls. This inconsistency raises concerns about the company Read less