Cooke Plumbing & Heating
3.0 /5 (2 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The reviews for Cooke Plumbing & Heating showcase a sharply divided sentiment. On one hand, there is a severe complaint regarding unprofessionalism and a lack of response from the owner after a hefty upfront payment, indicating a negative experience that has led to strong dissatisfaction and caution among potential customers. On the other hand, another customer expressed high praise for Byron Cook... Read more
Services Offered Verified by Business
Plumbing inspection
Workman Score
- Price-friendly
80%
- Professionalism
50%
- Experience
90%
- Completion
20%
Overview of Company Customer Sentiment Analysis in January
The gathered reviews reflect polarized experiences with Cooke Plumbing & Heating. The negative review highlights a significant issue: a customer paid $12,500 upfront but faced enormous delays and a total lack of communication. The reviewer describes feeling scammed due to the lack of completion of work and the refusal to refund. This indicates severe issues relating to business operations and cust... Read more