Bailey Plumbing Heating Cooling

Bailey Plumbing Heating Cooling has received a devastating assortment of reviews in the past month, showcasing a pronounced dissatisfaction among customers. While a handful of reviews commend individual technicians for their professionalism and quick responses, the overwhelming consensus points to significant issues related to pricing, reliability, and overall service demeanor. Many customers high... Read more

Bailey Plumbing Heating Cooling has received a devastating assortment of reviews in the past month, showcasing a pronounced dissatisfaction among customers. While a handful of reviews commend individual technicians for their professionalism and quick responses, the overwhelming consensus points to significant issues related to pricing, reliability, and overall service demeanor. Many customers highlighted experiences of perceived price gouging, with quotes that were alarmingly high compared to competitors. Complaints also emphasized a lack of transparency in billing, long wait times, and instances of unprofessional conduct from some technicians that left customers feeling disrespected and devalued. Several customers expressed a willingness to never use Bailey Plumbing again based on these negative encounters, underlining a serious trust deficit that persists around the company's operations. In detail, the reviews reveal key themes:Pricing Concerns: A common refrain among reviewers is that the costs for services are exorbitantly high. Many customers noted being charged for minor repairs astronomical rates that felt unjustified, with estimates often significantly higher than those from other local plumbers.Service Reliability Issues: Numerous customers reported severe delays, including technicians arriving late or appointments being canceled last minute without proper notice. This inconsistency has led to frustration and a perception of unreliability.Customer Service and Technical Issues: A significant number of reviews mentioned that the technicians sometimes behaved unprofessionally. Incidents of dismissive or mocking behavior, particularly when customers questioned quotes or requested clarifications, were reported. This behavior has greatly tarnished the company Read less