Alpine Refrigeration

Alpine Refrigeration has a strong base of long-term loyal customers who consistently praise punctuality, reliability, and courteous technicians, driving solid professionalism and experience scores. Pricing is frequently cited as fair and competitive, with one reviewer documenting significant savings versus competitors. However, several credible negative reviews meaningfully drag down scores: a cus... Read more

Alpine Refrigeration has a strong base of long-term loyal customers who consistently praise punctuality, reliability, and courteous technicians, driving solid professionalism and experience scores. Pricing is frequently cited as fair and competitive, with one reviewer documenting significant savings versus competitors. However, several credible negative reviews meaningfully drag down scores: a customer was left without a promised estimate for months during a medical emergency, a rental property AC repair missed a refrigerant check leading to a repeat failure, an incorrect motor was installed causing a multi-day outage in extreme heat, and a detailed dispute involving a defective new AC installation required multiple warranty visits. A complaint about a rude receptionist also highlights an internal communication inconsistency. These documented failures prevent top-tier scores despite the volume of positive feedback. Read less