Ace Mechanical Sewer & Drain

Ace Mechanical presents a deeply divided review profile. Three of the eight reviews are scathing 1-star accounts describing rude technicians, unresponsive dispatchers, incomplete work, and in one case a worsening sewage problem after service — these are serious, detailed complaints that carry significant weight. The positive reviews (mostly older, ranging from 2019 to 2022) describe prompt, cour... Read more

Ace Mechanical presents a deeply divided review profile. Three of the eight reviews are scathing 1-star accounts describing rude technicians, unresponsive dispatchers, incomplete work, and in one case a worsening sewage problem after service — these are serious, detailed complaints that carry significant weight. The positive reviews (mostly older, ranging from 2019 to 2022) describe prompt, courteous, and effective service, suggesting the company may have experienced a decline in quality or consistency in more recent years. The two most recent reviews (2023 and 2024) are both 1-star, which is a concerning trend. Pricing was only mentioned in one older review and noted as reasonable, but the sample is too small to draw conclusions. Overall, the score reflects a contractor with a genuinely inconsistent track record and a troubling recent pattern of poor service. Read less