BJ Plumbing and Heating

The reviews highlight significant disappointment with BJ Plumbing and Heating, revealing multiple common threads throughout the feedback:Incompetent Technical Skills: Multiple reviewers expressed frustration with the technical knowledge of the staff, particularly mentioning that the technician either misdiagnosed the problem or failed to resolve it. A specific complaint mentioned that the thermost... Read more

The reviews highlight significant disappointment with BJ Plumbing and Heating, revealing multiple common threads throughout the feedback:Incompetent Technical Skills: Multiple reviewers expressed frustration with the technical knowledge of the staff, particularly mentioning that the technician either misdiagnosed the problem or failed to resolve it. A specific complaint mentioned that the thermostat was perfectly functional but was incorrectly assessed as malfunctioning.Poor Communication and Responsiveness: Customers consistently reported feelings of being misled or not adequately listened to during interactions. The reviewer explicitly mentions that there was a lack of accountability and a defensive attitude from staff, particularly regarding the actions of the technician.Negative Customer Service Experience: Reviewers noted poor treatment from the service personnel, highlighting rudeness and a lack of professionalism. One reviewer described the technician as Read less