Overview of Company Customer Sentiment Analysis in January
The reviews for Allcounty Plumbing & Heating reveal a predominantly negative sentiment, with multiple customers expressing frustration over high costs and perceived dishonesty in pricing. Common grievances include overcharging for relatively simple jobs, unprofessional service, lack of knowledgeable staff, and incomplete work that leads to further issues. Some customers appreciated the responsiven... Read more
The reviews for Allcounty Plumbing & Heating reveal a predominantly negative sentiment, with multiple customers expressing frustration over high costs and perceived dishonesty in pricing. Common grievances include overcharging for relatively simple jobs, unprofessional service, lack of knowledgeable staff, and incomplete work that leads to further issues. Some customers appreciated the responsiveness of the company, but the overwhelming consensus indicates a strong desire to warn others against using their services due to their negative experiences. Read less
Overview of Company Customer Sentiment Analysis in January
Overall, the sentiment from the reviews points strongly toward dissatisfaction with Allcounty Plumbing & Heating. Many reviewers report being charged exorbitant prices for straightforward plumbing tasks, with some likening the rates to a "ripoff" or "scam." Specific examples include a customer who was charged $950 for a faucet installation that took under two hours and another who dealt with a $2,... Read more
Overall, the sentiment from the reviews points strongly toward dissatisfaction with Allcounty Plumbing & Heating. Many reviewers report being charged exorbitant prices for straightforward plumbing tasks, with some likening the rates to a "ripoff" or "scam." Specific examples include a customer who was charged $950 for a faucet installation that took under two hours and another who dealt with a $2,199 estimate for a simple water heater swap, which the reviewer considered vastly overpriced. In addition to pricing concerns, reviewers frequently mention issues with the quality of service. One customer encountered unprofessional behavior when the company failed to complete a boiler installation, resulting in a violation due to lack of proper permits. A consistent theme is the company's seeming lack of knowledgeable staff, both in the field and at the office, leading to incomplete or subpar repairs. Many customers also express disappointment regarding customer service; instances include refusal to honor warranties and abrupt termination of service to dissatisfied clients. The dissatisfaction culminates in an overall sentiment that suggests mistrust toward the company's business practices and an emphasis on caution for potential clients. A few reviewers noted that the only positive aspect was the company Read less