Pagnozzi Plumbing & Heating

The review shared indicates a high level of satisfaction with Pagnozzi Plumbing & Heating. Customers appreciate the company's response time and thoroughness in addressing plumbing issues, with specific praise for the ability to resolve complex problems. The reviewer highlighted Mr. Pagnozzi's expertise, noting the reasonable quote provided and the immediate action taken by his assistant to address... Read more

The review shared indicates a high level of satisfaction with Pagnozzi Plumbing & Heating. Customers appreciate the company's response time and thoroughness in addressing plumbing issues, with specific praise for the ability to resolve complex problems. The reviewer highlighted Mr. Pagnozzi's expertise, noting the reasonable quote provided and the immediate action taken by his assistant to address a subsequent issue, which demonstrates the company's commitment to customer care and problem-solving. Despite the overall positive sentiment, there is a mention of dissatisfaction regarding the cleanliness after the job was completed, suggesting that while the technical service was excellent, there could be improvements in maintaining a tidy workspace. This indicates a potential area for enhancement that could further elevate customer satisfaction levels. In summary, Pagnozzi Plumbing & Heating is generally well-regarded for its professional and effective plumbing services, with minor areas identified for improvement in post-service details that may enhance the overall customer experience. Read less