Lauer Plumbing & Heating

Lauer Plumbing shows severe inconsistency across reviews, with two highly positive recent reviews contrasting sharply against two detailed negative reviews from 2017–2019 describing poor diagnostics, non-responsiveness, broken promises, and refund disputes. Professionalism is significantly compromised by documented communication failures and alleged dishonesty. Project completion is undermined b... Read more

Lauer Plumbing shows severe inconsistency across reviews, with two highly positive recent reviews contrasting sharply against two detailed negative reviews from 2017–2019 describing poor diagnostics, non-responsiveness, broken promises, and refund disputes. Professionalism is significantly compromised by documented communication failures and alleged dishonesty. Project completion is undermined by incomplete repairs and unresolved callbacks. While pricing appears reasonable when work is completed, the low experience score reflects a critical misdiagnosis that caused extensive customer damage. The business demonstrates capability in routine tasks but serious deficiencies in complex problem-solving and customer accountability. Read less