J&C Plumbing and Sewer Service

J&C Plumbing receives a critically low WW Score of 32.8, driven by overwhelmingly negative feedback across all dimensions. While the company demonstrates occasional professionalism and technical capability (evidenced by 6 five-star reviews from 2020-2023), the vast majority of reviews (34 of 40) document severe failures in project completion, responsiveness, and customer service. Recurring pattern... Read more

J&C Plumbing receives a critically low WW Score of 32.8, driven by overwhelmingly negative feedback across all dimensions. While the company demonstrates occasional professionalism and technical capability (evidenced by 6 five-star reviews from 2020-2023), the vast majority of reviews (34 of 40) document severe failures in project completion, responsiveness, and customer service. Recurring patterns include incomplete repairs requiring multiple visits, failure to return calls, misdiagnosis of problems, and aggressive upselling of unnecessary work—particularly when assigned through American Home Shield warranty. The company's practice of charging service fees without completing work, combined with documented instances of causing additional damage and refusing callbacks, creates a pattern of systematic customer harm. Read less