Stashluk Plumbing, Heating, Air Conditioning and Generators

The reviews for Stashluk indicate a clear dichotomy in customer experiences. On one hand, a segment of customers appreciates the company's professionalism, responsiveness, and the high quality of their work. These clients often mention positive interactions with technicians who arrive on time, provide thorough service, and maintain a friendly demeanor. For some, Stashluk has proven to be a reliabl... Read more

The reviews for Stashluk indicate a clear dichotomy in customer experiences. On one hand, a segment of customers appreciates the company's professionalism, responsiveness, and the high quality of their work. These clients often mention positive interactions with technicians who arrive on time, provide thorough service, and maintain a friendly demeanor. For some, Stashluk has proven to be a reliable choice for urgent service needs, with several highlighting the company's efficiency in handling HVAC issues promptly. Conversely, a significant number of reviews reveal severe dissatisfaction regarding pricing and service quality. Many customers claim that the company's fees are exorbitant compared to competitors, citing instances where charges for simple jobs appeared unjustifiable. A recurring theme emerges around unexpected costs during service calls, particularly with diagnostic fees not being applied to further work. This has led several customers to feel deceived, suggesting a lack of transparency in the company's practices. Additionally, there are substantial complaints regarding ineffective repairs and diagnostic inconsistency, especially concerning HVAC systems. Several reviews narrate experiences where the company's technicians failed to adequately diagnose issues, leading to ongoing problems and additional expenses for the customers. This inconsistency fosters a perception of incompetence for some customers, evidenced by complaints about technicians not performing promised services. Customer service also garners mixed reviews; while some express satisfaction with representative interactions, there are numerous instances of frustrations related to poor follow-up, miscommunication regarding appointment schedules, and lack of responsiveness to concerns raised after service. In summary, while Stashluk is recognized by some clients for quality and professionalism, there is a palpable caution from others regarding pricing practices and service effectiveness. Customers seem to advise potential clients to weigh these factors carefully before engaging the company's services. Read less