R Mc Glynn Plumbing

R. McGlynn Plumbing presents a deeply mixed record across all four dimensions, with a small cluster of loyal, long-term customers praising responsiveness, honesty, and professionalism, while a substantial number of negative reviews describe serious failures in all areas. Professionalism is heavily penalized by multiple accounts of rude staff, a no-show for an estimate, refusal to return to address... Read more

R. McGlynn Plumbing presents a deeply mixed record across all four dimensions, with a small cluster of loyal, long-term customers praising responsiveness, honesty, and professionalism, while a substantial number of negative reviews describe serious failures in all areas. Professionalism is heavily penalized by multiple accounts of rude staff, a no-show for an estimate, refusal to return to address a new problem caused during a job, and obnoxious employee behavior during a spigot installation. Project completion is the most damaged dimension, with documented cases of abandoned work mid-job, a toilet left removed for over 10 days with no resolution, a failed drain clearing that a handyman later resolved, and a dishwasher installation dragged out over four months without success. Experience concerns are significant, including a technician who did not know how to diagnose a tankless water heater without the customer's manual, workers alleged to be unlicensed, improper measurement causing a small fire during a spigot job, and a leak repair that failed within four months. Pricing scores moderately, as some customers found value fair while others paid hundreds of dollars for unresolved problems with no refund offered. Read less