Overview of Company Customer Sentiment Analysis in May
The single review available is a 1-star account describing serious misconduct across every dimension. Professionalism was severely lacking: the contractor repeatedly avoided providing receipts and a contract, made excuses, and left garbage on-site. Pricing transparency was critically absent — the customer's credit card was used for materials without receipts or accountability, and no contract wa... Read more
The single review available is a 1-star account describing serious misconduct across every dimension. Professionalism was severely lacking: the contractor repeatedly avoided providing receipts and a contract, made excuses, and left garbage on-site. Pricing transparency was critically absent — the customer's credit card was used for materials without receipts or accountability, and no contract was ever provided. Project completion failed on multiple fronts: the wrong siding color was installed without prior approval, debris was left behind requiring the customer to hire a third party for removal, and work was performed without a permit. Experience scores marginally above zero only because the siding was physically installed, though the wrong color was used and no permit was obtained, suggesting disregard for code compliance. Read less