Pitman Plumbing & Heating

The reviews present a dichotomy in customer experiences with Pitman Plumbing & Heating. Several customers commend the company for its exceptional work ethic, particularly in emergencies, and consistently mention the professionalism shown by staff members like Larry. They appreciated the thoroughness of the work done and how the company handled urgent jobs, often praising their responsiveness durin... Read more

The reviews present a dichotomy in customer experiences with Pitman Plumbing & Heating. Several customers commend the company for its exceptional work ethic, particularly in emergencies, and consistently mention the professionalism shown by staff members like Larry. They appreciated the thoroughness of the work done and how the company handled urgent jobs, often praising their responsiveness during crises. For instance, one reviewer spotlighted the company's availability post-Hurricane Sandy, showcasing reliability and a genuine commitment to customers' needs. On the flip side, some customers reported severe dissatisfaction stemming from issues with initial installations. One particular review complained about the improper venting of a boiler, leading to corrosion that was not acknowledged under warranty. This resulted in legal action, highlighting a lack of accountability that severely tainted the experience for the reviewer. Another criticized the overall workmanship, deeming it subpar and expressing disappointment in customer service when raising concerns about the quality of work. Common themes across the reviews indicate that while many clients appreciate the company Read less