Approved Oil Company

The reviews for Approved Oil Company demonstrate a polarized sentiment among customers. On one hand, many reviews highlight exceptional service, prompt responses, and knowledgeable staff, indicating high satisfaction primarily with the technicians and emergency responsiveness. Customers consistently express appreciation for the professionalism and capabilities of technicians like Kevin, Larry, and... Read more

The reviews for Approved Oil Company demonstrate a polarized sentiment among customers. On one hand, many reviews highlight exceptional service, prompt responses, and knowledgeable staff, indicating high satisfaction primarily with the technicians and emergency responsiveness. Customers consistently express appreciation for the professionalism and capabilities of technicians like Kevin, Larry, and Steve, who have gone above and beyond during crucial repairs. However, notable negativity emerges, particularly concerning customer service interactions, billing practices, and perceived unfairness in policies. Issues such as rude communication, poor handling of payment disputes, and dissatisfaction with delivery were emphasized, detracting from an otherwise competent service reputation. The contrast between those who commend the company's reliability and those who experienced significant frustrations underscores a split in customer experiences. Read less