A Weltman Plumbing Heating & Air

Service Quality: A consistent theme in the reviews is the perceived low quality of service provided by Weltman. Multiple customers reported that technicians misdiagnosed issues or were unable to solve problems effectively. Complaints arose from situations where technicians failed to identify the root cause of problems, leading to ongoing issues and further expenses for customers.Pricing Issues: Ma... Read more

Service Quality: A consistent theme in the reviews is the perceived low quality of service provided by Weltman. Multiple customers reported that technicians misdiagnosed issues or were unable to solve problems effectively. Complaints arose from situations where technicians failed to identify the root cause of problems, leading to ongoing issues and further expenses for customers.Pricing Issues: Many reviewers expressed strong dissatisfaction regarding the pricing structure of Weltman. Customers described the company as "gouging" and suggested that their quotes for repairs were excessively high compared to other contractors. One customer recounted a staggering quote of nearly $5000 for repairs that turned out to be a simple issue solved for only $275 by another service provider. This perception of high pricing without corresponding quality was a significant source of frustration for clients.Trust and Reliability: Customers expressed a lack of trust in the diagnosis and recommendations provided by Weltman. The company's claim of offering 24-hour service was also called into question, as customers experienced delays in receiving timely help for urgent issues. The suggestion to consult a building contractor before the company's involvement added to the confusion and dissatisfaction among clients waiting for urgent plumbing repairs.Reputation Risks: The repeated calls for dissatisfaction and requests for a lower star rating indicate a growing reputation risk for Weltman. Many customers even voiced their intention to never use the service again, implying that negative word-of-mouth could significantly impact the company's future business.Competitor Comparison: Reviews also highlighted successful interactions with competitors who provided quicker, more honest, and less expensive solutions. Customers appreciated services from alternative contractors, indicating a strong preference for seeking different service providers in the future. This highlights the competitive pressures faced by Weltman in the plumbing and HVAC service market. In conclusion, the reviews for Weltman Plumbing Heating & Air point towards a substantial need for improvement in service delivery, pricing transparency, and customer trust-building to mitigate the negative sentiment currently surrounding the company. Read less