Overview of Company Customer Sentiment Analysis in May
All three reviews are strongly negative, painting a consistent picture of a contractor with serious deficiencies across multiple dimensions. Professionalism is critically low, with one reviewer documenting repeated no-call no-shows spanning an entire day, and another noting a 3-hour late arrival with no communication. Pricing is the only dimension mentioned across all three reviews, and all three ... Read more
All three reviews are strongly negative, painting a consistent picture of a contractor with serious deficiencies across multiple dimensions. Professionalism is critically low, with one reviewer documenting repeated no-call no-shows spanning an entire day, and another noting a 3-hour late arrival with no communication. Pricing is the only dimension mentioned across all three reviews, and all three flag significant overcharging concerns — including a $9,500 compressor diagnosis that a second opinion revealed was a $100 capacitor fix. Project completion is also poor, with one job described as done very poorly by a subsequent plumber, and another job never completed at all due to repeated no-shows. Workmanship quality is called into direct question in two reviews, suggesting a pattern of either incompetence or deliberate misdiagnosis. Read less