Pruzansky Plumbing

Pruzansky Plumbing has a deeply split reputation across its review history. A large volume of positive reviews — many recent — praise prompt scheduling, courteous technicians, and reliable service over many years, which supports moderate scores in professionalism, project completion, and experience. However, a significant and recurring cluster of negative reviews spanning 2013–2024 raises se... Read more

Pruzansky Plumbing has a deeply split reputation across its review history. A large volume of positive reviews — many recent — praise prompt scheduling, courteous technicians, and reliable service over many years, which supports moderate scores in professionalism, project completion, and experience. However, a significant and recurring cluster of negative reviews spanning 2013–2024 raises serious concerns about pricing transparency, with multiple customers independently reporting surprise charges, inflated quotes, billing disputes, and feeling misled about service call fees. Project completion is also dragged down by documented cases of repeat visits for the same unfixed problem, no-shows, and at least one major case of a $20K boiler installation that broke down nine times. The pricing dimension is the weakest area, with the most consistent and specific negative feedback across the entire review set. Read less