Drain Solutions Plus

Drain Solutions Plus demonstrates strong overall performance with a WW Score of 82.1, driven primarily by exceptional project completion rates and solid professionalism. The company excels at rapid response times, same-day service availability, and thorough problem-solving, with multiple reviews praising technicians like Dennis, Fidel, and Anese for their expertise and follow-through. However, pri... Read more

Drain Solutions Plus demonstrates strong overall performance with a WW Score of 82.1, driven primarily by exceptional project completion rates and solid professionalism. The company excels at rapid response times, same-day service availability, and thorough problem-solving, with multiple reviews praising technicians like Dennis, Fidel, and Anese for their expertise and follow-through. However, pricing emerges as a notable weakness, with several customers citing high service charges and markups (e.g., $319 for a wax seal replacement, $289 for unclogging before addressing root causes). Additionally, three significant negative reviews document serious professionalism lapses: missed appointments without communication, aggressive pressure tactics, and poor handling of damage claims. These incidents prevent a higher score despite the company's otherwise strong track record. Read less